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Employee Development

Emotional Intelligence

Course Length:6 Hours
Course Format: Virtual or In-Person

Managers are hybrid professionals’ assessing their skills and abilities to guide and direct personnel to maximize optimal results. Within this new workforce, managers assume increasing more responsibility and accountability for their individual team members, performance, organizational culture, internal and external customer relations and communications. This increase becomes overwhelming with the change in technology, push for innovation and drive for collaboration within teams. Managerial effectiveness aligns the historical ways of managing with new strategic approaches reinventing manager and employee relationships while aligning them to organizational virtues. Emotional intelligence is a critical factor in career success and management effectiveness. High emotional intelligence creates increased resilience in the face of change, enhanced work performance, and greater management impact. And best of all, emotional intelligence can be learned! This experiential course will start you on your journey to growing your emotional intelligence. You will receive a personal assessment of your current emotional intelligence, and you will be guided in creating a personalized plan for continued growth as a manager.

After this class, participants will be able to:
-Identify the strengths and limitations of their emotional intelligence
-Increase self-awareness and self-control
-Work more effectively in stressful situations and with difficult people
-Develop an ongoing plan for continued growth and effectiveness as a leader participants will receive critical feedback on their current level of emotional intelligence based on the EQ-i2.0 assessment. They will also receive guidance and coaching in how to continue to grow emotional
intelligence by targeting key areas for improvement.

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Completion rules
  • All units must be completed